Hugo at Moulton Haus is the consummate professional, and is constantly seeking the best interest of all parties involved. We’ve known him three years as renters and would continue with the agency if we stilled lived in the area! A++ service!!

An excellent Estate Agent who helped us every step of the way with my late father's house sale. Hugo Moulton project managed redecoration and installing a new kitchen and so no worries for me. I wouldn't hesitate to recommend friendly, professional Moulton Haus to any buyer or seller.

Hugo was brilliant from start to finish, and found the perfect tenant for me. He worked closely with me to accommodate my circumstances, understood exactly what I required tenant-wise, and had people lined up to view my house without ever having to advertise it. And the first people through the door took it! The after service has been very efficient and helpful, and Hugo has always been available to chat anything through. Can't recommend Hugo and Moulton Haus highly enough!

We recently purchased our latest home through Hugo and Moulton Haus, during the search for out next home we dealt with a number of people and estate agents and by far Hugo and the team at Moulton Haus were the best we dealt with. The team were always professional and knowledgeable, they really were simply better than anyone else we dealt with, their approach felt personalised and tailored and we felt at ease. So much of moving house is stressful and it was great to have someone who was always dependable, contactable and professional. I would have no problem in recommending Moulton Haus to anybody and when the time comes for us to move again I know I will be reaching out to Hugo and the team at Moulton Haus.

Nice to deal with an independent company that cares. Service is excellent and tenants are vetted. They are also welcomed which must be nice. Service is very good and nothing is too much trouble. Very efficient in finding new tenants and can do quick turnarounds.

Moulton Haus managed a rental property for my parents and helped us sell two houses in Painswick. In all cases the Moulton Haus team and , in particular the owner Hugo, have been been very proactive, knowledgeable and easy to deal with. I would highly recommend them

We recently bought through Moulton Haus and have found them great to deal with - helpful, friendly and professional. I've no hesitation in recommending

Very professional, friendly and quick-responsive. Hugo was trying to help in each step and has answers for all the problems that might appear. Grateful to have met wonderful people!

It is no coincidence that Moulton Haus very quickly found me the perfect tenant, who has stayed for over 3 years. During the letting process, they were extremely professional in ensuring that all the legal requirements were met and ensuring all measures were taken to protect me, my property and the tenant. Since then they have continued to offer a professional yet personable service, with swift replies and actions. They have also gone above and beyond to answer some general queries regarding the property market, which has been very helpful in my decision making. I would highly recommend Hugo and his team.

Moutlon Haus acted as the letting agent for a property of mine in Painswick between February 2020 and August 2020. There are two elements of the service that I would deem as excellent but I would highlight they are both outsourced and not actually conducted by Moulton Haus. Firstly, the standard of photos produced are exceptional. Secondly, the level detail in the inventory is possibly the best I have seen. From a lettings perspective, this is where the positives end. During the 6 month period, the team failed to proactively produce rent statements. I believe 4 out of 6 months I had to chase and sometimes this was more than once. I found the team particularly difficult to contact over the phone. There was one occasion when I wanted to discuss something and I rang 7 times over a 3 day period, each time it rang out. It very much felt like the monthly management fee for the property was deemed not worth the hassle. During the tenancy there was a problem with the front door lock and the team authorised a £200 repair. The lock replacement lock retails around £8 so I would deem the labour costs on this 20 minute job extortionate. When questioned, the response word for word, "its not my job to run it cost effectively". This line alone inspired me to write this review so other landlords can be made aware. I completely agree that the tennant has to come first in all situations but it is very much the job of a management agent to ensure the landlord gets good value.